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Discussion Starter · #1 ·
Hi, I'm new to this forum and have been digging around a bit to find some answers and I just don't know enough to find exactly what I am looking for.
We have a 2012 Explorer XLT and just got it about 9 mos ago. The Sync system needs an update bad I am assuming. The response time from touching an option on the screen to when it actually goes there is waaaaay to slow. It won't connect to paired phones a lot of times and will even send a distorted sound through the front right speaker.
When I look to update it, it tells me to call a number. So I have a few questions.
1. How can I tell what version of Sync I have?
2. How do I get the update?
3. I assume there is a cost for this?
4. How do I know what Sync version I need?
Thank you in advance!
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