[billy302]

Hey everybody!!

So I had my rotors turned at o'reily and though it would be a good idea to change out the pads and hardware while I was in there. Told the guy that I had a 2013 explorer xlt with the 3.5 and he said here are the pads and hardware.

Got em home and they are completely different than what was on the vehicle. (see photos, the old pad is on the right and the new the guy sold me is on the left) the new pads came with single clips that don't fit on my brackets and the old ones were not single but 4 indivdual clips per bracket (see photos) I hopped online and sure enough on the o'reily website it says that both types of pads/hardware fit a 2013 ford explorer.....Also, the new hardware included spreader springs, but the old ones did not have any on there???? Strange. Any insight is greatly appreciated!!

Thanks!

Bill

 

[Marty1000]

Hey everybody!!

So I had my rotors turned at o'reily and though it would be a good idea to change out the pads and hardware while I was in there. Told the guy that I had a 2013 explorer xlt with the 3.5 and he said here are the pads and hardware.

Got em home and they are completely different than what was on the vehicle. (see photos, the old pad is on the right and the new the guy sold me is on the left) the new pads came with single clips that don't fit on my brackets and the old ones were not single but 4 indivdual clips per bracket (see photos) I hopped online and sure enough on the o'reily website it says that both types of pads/hardware fit a 2013 ford explorer.....Also, the new hardware included spreader springs, but the old ones did not have any on there???? Strange. Any insight is greatly appreciated!! View attachment 1276 View attachment 1277
Thanks!

Bill

That's not the same pad. They have given you the wrong set of pads.
Try AutoZone and see what the pads look like from there. Take both the old pads and the O'reilly pads with you and make comparisons with the Autozone pads in the store.
Ask them to put your VIN code into their computer.
Good luck!