I have a 2016 Ford Explorer XLT. just replaced my ford sync radio due to a touchscreen issue. I replaced the sync with the Sync 3 radio. Everything works great except for my apple car would not work. I kept getting an USB error saying it's not supported. I found out that the USB Hub needed to be updated, I was trying to change the USB Hub but I'm able to pop the usb hub out but it won't get out far enough to get the plugs out. Has anyone encountered this same problem?