ACM: Audio off, Entertainment off (search = Nothing found!)

Greetings Explorer Forum members

As my profile stipulates I bleed blue and have been FoMoCo supporter from '65 Comet Caliente to 2014 Explorer.

As many know it has been a very tough, cold December here in Alberta and when someone decided to hit the auto start button on their key fob at -40C after sitting outside for three days without being plugged in. Well lets just say I've been playing catch-up and recovery ever since.

Flat dead and frozen solid I first set about warming the poor girl up a bit and ramped up the charge on the battery until finally put the float charger on her two nights over night and it seems to be back to normal and holding most of its charge.(Over 12V)

Now for the carnage: Initially there was no pwr seat function what so ever, No audio function, No voice command, and No Command start remote car starter function.

So I first began with a SYNC reboot. which resolved nothing.

Then Disconnected the battery (both posts) for 30 min. and this resolved the seat memory function and pwr seat control functions. Still "No Audio" "Entertainment off" and no voice command.

This is day 4 and today located and pulled all fuses for requisite systems. Still No resolve. So Back to the Net for more consultation. (Fixed command start by popping out Key Fob battery for 5min to reset the signal frequency which it had dropped for some reason. 2nd key fob worked, main one didn't. Another fix found online but not here)

Finally found a possible solution in a YouTube video discussion. It was not in the video that it was attached to but was getting so frustrated that was starting to comb through every item I could. My back was pretty sore from being bent over backwards for an hour checking cabin fuse panel (thanks Ford engineers ! Maybe you could make it completely impossible to check a fuse instead of next to impossible unless you're a limbo champion)

At any rate I had removed/checked/replaced all the fuses and replaced the fuse box cover and kick panel protector, gone back inside and started to read more until I came across the above indicated item in the Youtube comment. The comment indicated that it wasn't enough to remove and replace fuse 29 but that "once the fuse was out that it was necessary to start the car with the fuse out and then shut car down and wait several minuets before replacing the fuse and starting the car again to resolve this issue." I'm hoping this will be the fix but not hopeful as through my extensive research have seen many, many, many issues like mine which is driving people insane trying to resolve and going broke doing module swaps with the kind assistance of dealerships from sea to sea.

When at purchase I saw the complexity of the electronic controls on the Explorer I was taken aback and was very concerned about what it might take to keep this truck on the road and although in two in a half years only an initial camera malfunction needed to be repaired, each year makes me less comfortable and more mindful of trading it off before it causes any greater concern and lost time in my already challenged existence.

Am a member of several Ford forums which have been very useful in helping me understand issues and resolving them as needed however I registered for this forum and placed my concerns in the search field in several different variations and was rewarded with "Nothing found"

For a forum that contends to represent the Explorer owner experience I find this puzzling. This is a well known broadly discussed issue with Ford vehicles equipped with SYNC computer systems and so to find "Nothing" in regard to this issue on the site makes me question why??

Looking forward to hearing how I didn't look in the right place (Although I tried several search windows in several tabs)

Hope to be shown how wrong I am about the value of this site.

Dick