[luvmyk9]

2016 Ford Explorer XLT with 20" Hankook Tires Peeling at 24,000 miles, noticed earlier but thought it was an isolated place. This can't be normal.

I purchased vehicle new and it has not been abused in any way. Not happy reminds me of Ford Explorer and Firestone vehicle turnover. I just googled and found that NHSTSA is aware and so is Ford and Hankook yet no one bothered to send me a notice. Just letting customers drive around on dangerous tires.

Plan to reach out to either Hankook or Ford dealership this week. From what I gather in reading Hankook will prorate. While better than nothing it seems like an inadequate solution. Had they made me aware when they first became aware in November 2017 I and all of you with 2015-18 models would be getting much more or even new tires under their warranty.

Very unhappy with Ford and Hankook.

Wondering what others have experienced. Any ideas or comments ?

 

[Redbert31]

2016 Ford Explorer XLT with 20" Hankook Tires Peeling at 24,000 miles, noticed earlier but thought it was an isolated place. This can't be normal.

I purchased vehicle new and it has not been abused in any way. Not happy reminds me of Ford Explorer and Firestone vehicle turnover. I just googled and found that NHSTSA is aware and so is Ford and Hankook yet no one bothered to send me a notice. Just letting customers drive around on dangerous tires.

Plan to reach out to either Hankook or Ford dealership this week. From what I gather in reading Hankook will prorate. While better than nothing it seems like an inadequate solution. Had they made me aware when they first became aware in November 2017 I and all of you with 2015-17 models would be getting much more or even new tires under their warranty.

Very unhappy with Ford and Hankook.

Wondering what others have experienced. Any ideas or comments ?

I bought my '14 Explorer Limited and didn't like the low profile Hankook tires when I bought the truck in June of that year. I'm in CT where it snows a lot and spun out a lot that winter. After doing several 360's and almost getting killed on the road that season, I went to my tire dealer and wanted real snow and ice tires for my Explorer. My car dealer couldn't find any snow and ice tires for the 20" rims and suggested that I "drive slower". Well that was bull****.....I loved driving on snow and couldn't wait to get out in a snowstorm every winter. When I felt that unsafe in my Explorer after enjoying snow my whole life and in suv's since 1987, it was time for a change of strategy. My tire dealer set me up with Blizzak tires (which don't come in 20"size) on 18" steel wheels. Best thing I ever did. I put them on from October-April every year and then put the Hankook tires (reluctantly) back on in late April. Been doing that for 5 years. I can't wait till the Hankook tires wear down and I can justify getting new better tires for the warmer seasons. I may even get them on 18" rims, because I prefer that to the 20" setup. Because the higher profile tires are the same outside dimensions on the 18" rims, the odometer and speedometer don't get messed up. There's no advantage to me in keeping the 20" rims and low profile tires. I don't care about being stylish or cool, just want to be safe and happy with my ride. To my knowledge there is no peeling in my Hankook tires but I've only used them 6 months a year, but that shouldn't be happening to you. Time to get your tires looked at and don't take no for an answer if you're still under warranty. Please let us know what happens.

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[Redbert31]

@luvmyk9 hi there.. You wrote last year about problems with your Hankook tires on your Ford Explorer... What happened since then? Did you get new ones? I'm curious because one of my front Hankook tires was unevenly worn when I took them off last fall to put on my snow tires. I've been procrastinating putting back my Hankook tires and haven't made a decision about getting a new set. Let me know what you wound up doing. I'm sure if I go to my tire dealer he'll encourage me to get a new set of summer/all weather tires. I'd almost rather keep the blizzaks on and stay with them all year round (better ride, better tracking in heavy rains, no hydroplaning, cheap gas etc) rather than buying a new set of 20" all weather tires that don't feel as good. After almost 6 years, I still love my 2014 Explorer limited and I plan on keeping it as long as I can. Thanks, hope all is well!

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[elyk864]

@luvmyk9 hi there.. You wrote last year about problems with your Hankook tires on your Ford Explorer... What happened since then? Did you get new ones? I'm curious because one of my front Hankook tires was unevenly worn when I took them off last fall to put on my snow tires. I've been procrastinating putting back my Hankook tires and haven't made a decision about getting a new set. Let me know what you wound up doing. I'm sure if I go to my tire dealer he'll encourage me to get a new set of summer/all weather tires. I'd almost rather keep the blizzaks on and stay with them all year round (better ride, better tracking in heavy rains, no hydroplaning, cheap gas etc) rather than buying a new set of 20" all weather tires that don't feel as good. After almost 6 years, I still love my 2014 Explorer limited and I plan on keeping it as long as I can. Thanks, hope all is well!

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The issue that @luvmyk9 was having was chunking and peeling of the tires which can be considered a manufacturer defect, it will only be prorated though based on tread depth of the tire. The manufacturer isn't just going to give you free tires, that's not how it works. You get credit for the remaining tread you did not get to use. But in your situation with only one tire wearing unevenly tells me it may be something mechanical and not really tire related which the manufacturer will not cover. Of course this is all speculation without seeing any of the tires.

 

[Redbert31]

Thanks! As soon as I had my snow tires on, I had a 4 wheel alignment to make sure everything is in line. I haven't driven more that a few hundred miles since then and I'm still on my snow tires since I want to buy a new set of all weather tires asap. Just saving up. When my oil change is due next month, I'll have my mechanic check out any other mechanical parts they could have caused my left front tire to wear unevenly. Thank you for your advice! @elyk864 have a safe weekend

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