This is a few years late to reply, but I had this same issue. What I was doing wrong was starting the engine.
Never touch the brake during install.
When it says turn off car you have to tap the button to turn car off, open a door, wait about 10 seconds. When it says turn on, click the button twice. (Remember no brake).
This was on a 2015 sport but same issue
Never touch the brake during install.
When it says turn off car you have to tap the button to turn car off, open a door, wait about 10 seconds. When it says turn on, click the button twice. (Remember no brake).
This was on a 2015 sport but same issue